Date validation
In pm_project table,1. How to check current date is 30 days greater than project start date.2. There should be a minimum of 5 recourse plans tagged to Project.
Forum Posts
Risk Response and Object based risk assessments in ARA
According to the SN documentation for Vancouver for Advanced Risk Assessments, the risk response workflow is not available for object-based risk assessments. What are the alternatives to document a risk response? For example, if I do an object-based ...
How are risk scores calculated after multiple assessments completed?
When there are 2, 3, 4, or more Tiering Assessments or Vendor Risk Assessments – all with different scores – how does the system arrive at just one overall value at the Vendor (Company) level? For example, Company XIt’s Risk rating is “4 – Low”.This ...
Resolved! Third Party Risk - Due Diligence Request - Vancouver Release
Hi, The Vancouver release of TPRM provides a catalog item that can be used to submit a due diligence request for a number of scenarios. My question is related to option to onboard a new engagement. Per ServiceNow documentation, we are informed the ...
Process inbound emails for locked out vendor contacts
Hi, We have users with vendor_contact roles i.e. vendor contacts. Usually after few days of inactivitiy from vendors, we are locking the vendor accounts. However, when we receive emails from them, the emails won't be processed as the field "locked ou...
Resolved! Difference betweern Risk Assessment scheduler and Risk assessment Scope
Helllo @Community Alums , I am new to GRC i want to find difference between Risk Assessment scheduler and Risk assessment Scope
Notification remainders for due 60 days
Hello Experts, Scenario: In policy form we have a fields called "valid to" and "approver" , if a person selects the policy valid to date as 25-03-2024, then it should send the notification to the Approver.For example: Valid To field count the days fr...
HOW TO ACHEIVE This requirement by using workflow
"Generate an approval request for any table. If the approval status remains 'requested' for 3 days and is not approved, send a notification reminder. Then, if the approval is still in the 'requested' state after 5 days, check again. If it is still 'r...
Getting error in Vendor Assessment List widget in Vendor portal for some vendors.
We are getting NULL pointer exception error and "No assessments are available" message for vendors belonging to 2 particular company in Vendor portal (svdp). When we try to login with other Vendors belonging to other companies we get a proper list of...
Policy Exception Request Extension Button - Allow a certain group to request extension
Hi All, Currently, only the requestor can request an extension on policy exceptions. I have a requirement to allow a certain group for e.g risk managers to also have that ability to request an extension on a policy exception. What will be the best wa...
Auto-update Entity Owner
Hi All, I have used the recently added functionality of Auto-update Entity Owner. I follow the next steps: - Changed the Owner on the Source record - Entity Owner is dynamically changed - Ownership on the Control & Risk levels does not update to ...
Resolved! Compliance Workspace, Pending Group Tasks, filter issues
Good morning, I have an issue on PROD environment that in Compliance Workspace on "Pending Group Tasks" list the filter is not working properly, no records are displayed, I can't even see the filter, but on INT environment it is working fine. I don't...
Questionnaire within audit that can't be standardized
Hello,I have following requirement and it is really hard to come up with any possible solution or even a nice workaround for this:My customer performs audits in ServiceNow by making use of audit engagement record functionalities. During these audits ...
GRC - PCI 4.0
We currently have PCI 3.0 citations in our instance. I have been asked to find out when PCI 4.0 will be available from ServiceNow or a vendor. Anyone have an insight?
