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Issues Dashboard in workspace

Hello Guys, Has anyone faced the below issue?  Even being an Admin I am facing this issue when I navigate to Compliance workspace and Audit Workspace, where as the same Dashboard works properly when I navigate to this Dashboard from Risk workspace

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Resolved! Residual risk not applicable

Hello community,would you know where can I hide the residual assessment not applicable field in the Risk Workspace?It is hidden on backend and we also tried to deactivate this field but with no success.I was able to locate this field in the UI Builde...

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Mira1992 by Kilo Sage
  • 1281 Views
  • 5 replies
  • 2 helpfuls

Resolved! Creating a list banner button UI Action that calls script include to create a record on another table with some populated fields

Hi all, I'm new to scripting and trying to finish up this task I was assigned. I'm at a complete standstill. I need to create a list banner button UI Action on table A that calls a script include that creates a record on table B with some of it's fie...

Ryan L by Kilo Contributor
  • 3727 Views
  • 3 replies
  • 1 helpfuls

Attach queried table data as a link in notification email

i am displaying a table of data(queried from attestation table) in email using email script. i want the same data to be attached as a link in the same email. how to do so?my email script is below.(function runMailScript(/* GlideRecord */ current, /* ...

Import entity types togather with risk statements

Hello Community,I am trying to help client, who need to import risk statements to IRM module.They prepared excel sheet with all statements and it includes enitity type for each statement in separate column.I am trying to import it using import set, h...

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bartk by Tera Contributor
  • 587 Views
  • 1 replies
  • 1 helpfuls

GRC Risk Management - Risk appetite

Hello, in order to show the risk appetite status in the risk record or risk assessment (i.e. inside appetite - green, outside appetite - amber, outside tolerance - red), we have to link our risk appetite scale to the Qualitative Rating Criteria under...

robertaz by Kilo Contributor
  • 2086 Views
  • 2 replies
  • 0 helpfuls

Residual risk not applicable field GRC

Hi All, In what situations I should be selecting Residual Risk not applicable when performing the residual risk assessment?

MK36 by Tera Contributor
  • 1192 Views
  • 7 replies
  • 2 helpfuls

SLA Definition in TPRM vendors

Hello - We have dozens of SLAs defined in ServiceNow.  We are starting to use TPRM (formerly VRM), but I don't see how I can link any of our existing SLAs with a vendor in the "Vendor Management Workspace".  An option does not exist - it seems that I...

CIS Controls Service-Now

I have some questions regarding aspects of GRC, specifically CIS mappings to ServiceNow. I am currently only looking at the CIS controls that pertain to software. These are located in section 2 of the CIS controls. I need best practices as they perta...

What role is required to remove entities from an entity type?

We are running Vancouver release, but it wouldn't let me select Vancouver in the Label. We have setup some Entity Types for our SOX and HIPAA controls. We are not using filters on these because we want to phase this in slowly and manually add the Ent...

R_Schmidt by Tera Contributor
  • 729 Views
  • 3 replies
  • 1 helpfuls