Audit task customization

[cdiegobb]

Hi all its possible to customize the audit task and add a new form i mean normally we have activities, test controls, walkthrough, interview and i want to add a new form in this list, its possible to do that in servicenow?

[Community Alums]

Hi @cdiegobb ,

You can create a new "View" with your required approach.

[PrudeAnurag · Accepted solution]

Hello @cdiegobb, 

If you're considering adding a new Audit Task type in addition to the existing ones, I recommend utilizing Activities (tasks) and incorporating a categorization or subtype attribute instead of creating a new subclass. This approach will be more efficient unless the Activities feature cannot fulfill your requirements.
BR,
Anurag