Automated factors in a risk assessment
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‎05-02-2024 08:15 AM
Hi guys, hope you're all doing great!
I'm diving into risk assessment and trying to make the most of automation. I've got Advanced Risk up and running, but I need a hand with something.
Here's the deal: I want to use a field's value on the Risk Statement record as an input during the assessment of the inherent risk level. Picture this field as a choice list where you pick a number from 1 to 5.
Can I do that using automated factors? Can anyone help me set this up?
Thanks a bunch!
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‎05-21-2024 11:01 PM
Hi,
In this case, you can use scripted automated factor.
Create scripted automated factors that use a script to fetch data from ServiceNow® records or from external sources. During risk assessment, scripted automated factors automatically calculate and provide the responses for factors.