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ServiceNow GRC tables life cycles

Hello ServiceNow GRC Community,As a newcomer to ServiceNow GRC, I've been exploring the modules such as Policies, Risks, Controls, Issues, Policy Exceptions, Remediation Tasks, and Audits. While I've grasped the basic lifecycle stages of these compon...

GRC | How risk is impacting control posture

Hi folks -  Trying to understand - how risk and control are linked. For example - let's say a risk is evaluated and a mitigating control is added, still the residual risk remains the high it doesn't change why?.Secondly, when a control is moved from ...

MR13 by Tera Contributor
  • 244 Views
  • 1 replies
  • 0 helpfuls

ACL:s working unlogically in the sn_risk_risk -table.

Hi! Has any of you encountered the following problem with the acl:s in the sn_risk_risk -table? When a user who has no valid role tries to access the table using the command sn_risk_risk.list in the application navigator, the expected prompt appears:...

Uuris_0-1707978215532.png Uuris_1-1707978313690.png
Uuris by Tera Contributor
  • 252 Views
  • 1 replies
  • 0 helpfuls

Resolved! How to add "Select all" option in Workspace related list

Hi all, I'm configuring Audit Workspace, but this question is similar to every workspace. For example I open Audit Workpace, check all engagements from list view. I can see that there is OOB "Select all" checkbox next to name. When I click it all eng...

select all.jpg related list test plan.jpg
Miikka_M by Tera Guru
  • 1934 Views
  • 5 replies
  • 2 helpfuls

Resolved! Seeking Input from ServiceNow Community on GRC Module Enhancements

Hello everyone,I have recently delved into the ServiceNow GRC module, exploring its various applications such as policy, control, issue, risk, and more. After installing all the plugins, I am now eager to implement GRC in my ServiceNow PDI and seek r...

amitta by Tera Contributor
  • 812 Views
  • 4 replies
  • 2 helpfuls

UCF and LexisNexis Integration

Hello Team,Has anyone implemented UCF to Service-now Integration Or LexisNexis to Service-now Integration.We are just collecting data points to compare which is better among the two or which one has better interface, any pros and cons after implement...

Policy exception at indicator level

Hello,A client is asking for a policy exception at the indicator level. Is there any option to achieve the same knowing that in OOB policy exception is managed at the policy, control objective, control and issue levels. Thank you

jaikellaila by Tera Contributor
  • 185 Views
  • 1 replies
  • 0 helpfuls

Exempt flag

Hello,Does the exempt flag make the control as 'not applicable'? or it only skips the attest state?To give more context, I would like to make some controls as 'not applicable' without using the policy exception workflow. So i'm looking for an easier ...

jaikellaila by Tera Contributor
  • 450 Views
  • 1 replies
  • 1 helpfuls

Resolved! Audit Management Module

Hello,I'm currently working on audit management module and some concepts are confusing :1.What is the use case for creating an auditable unit and what the different with scoping an entity? 2.What is the difference between test template and test plan?...

jaikellaila by Tera Contributor
  • 1550 Views
  • 1 replies
  • 1 helpfuls