Hi Developers, How to trigger event from the flow designer?I tried to create custom action as per https://www.servicenow.com/community/now-platform-articles/fire-an-event-via-flow-custom-action-guide-any-table/ta-p/2312357 but its not working! I d...
When using Engagement (Audit Management) we can create milestones for Audit Tasks. From those Audit Tasks, we can create Issues. The Milestone, as I see it, only allows us to capture the Audit Tasks. Can we also add Issues to the Milestone? I'm cu...
Can anyone tell me why there is a UI policy to labeled Heatmap flag read only for the sn_risk_advanced_residual_assessment table? My client wants to change this behavior and I need to understand the why or at least the implications. Tried searching...
Hi,We are migrating from Basic to Advanced risk in our instances. I am aware of "how" to migrate to Advanced Risk, so that is not my main concern. What i would like are some tips from somebody who has experience in migrating a mature instance (we hav...
Hi All, I have a question I try to made a report of the inherent, control effectivenes and residual risk of the entities but i have the entities in levels (hierarchy in tier of 4 levels), I want to show for each level the resume of the inherent, cont...
I have requirement where few reports DATA should be visible based on logged in user group.
How can you get the Entities ( count_ first tab of your Entity Type, updated after the Entity Filter changes? For example, first time the filter ran it rendered 1000 entities, then I noticed I needed one more criterion, so after running the filter...
Has anyone done an integration of the Policy Ack. into a Service Catalog (e.g. provisioning)? Scope, user to acknowledge yxz policy before a STASK is created to grant access. Thanks
Hello, I am trying to make a specific view of a form on our GRC portal, in the backend there is a button with the option to return a control assessment attestation to "Return to Draft" but with the same view on the portal, that particular button is m...
Hi all, Thank you for your help!
Hi, I am currently working on a RAM where I would like to display some manual factors with the user response type "text" before my grouped factors. The OOTB set-up automatically displays the grouped factors before the manual factors, and it is no...
Hello Team,In Policy and compliance module, I was creating a new control but it is taking owner from the entity (profile) field and restricting me to modify it. It is making entity owner to the owner of the control, however sometimes we don't want th...
I have recently started to conduct all my risk assessments in Risk Workspace due to its intuitive functionality. However, i want to add more fields to list more information in it. The classic view gave me the freedom to configure form design and layo...
i already query indicator task table and filter incomplete records using an email script and the records are mentioned in the email as a table. I want the same queried records be attached as an excel file in the same email that is triggered using an ...
Hi all,I'm glad to join the community,Could any one suggest on the career path in GRC with Servicenow,Thanks
