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How to trigger event from the flow designer?

Hi Developers, How to trigger event from the flow designer?I tried to create custom action as per https://www.servicenow.com/community/now-platform-articles/fire-an-event-via-flow-custom-action-guide-any-table/ta-p/2312357    but its not working! I d...

Resolved! Can Milestones include Issues?

When using Engagement (Audit Management) we can create milestones for Audit Tasks.  From those Audit Tasks, we can create Issues.  The Milestone, as I see it, only allows us to capture the Audit Tasks.  Can we also add Issues to the Milestone? I'm cu...

Tips when migrating from Classic to Advanced Risk

Hi,We are migrating from Basic to Advanced risk in our instances. I am aware of "how" to migrate to Advanced Risk, so that is not my main concern. What i would like are some tips from somebody who has experience in migrating a mature instance (we hav...

H_kon Faanes by Tera Contributor
  • 1398 Views
  • 4 replies
  • 1 helpfuls

Resolved! Create report with entity tier

Hi All, I have a question I try to made a report of the inherent, control effectivenes and residual risk of the entities but i have the entities in levels (hierarchy in tier of 4 levels), I want to show for each level the resume of the inherent, cont...

cdiegobb by Kilo Sage
  • 856 Views
  • 5 replies
  • 0 helpfuls

Refresh Entities count after Entity filter is updated

How can you get the Entities ( count_ first tab of your Entity Type,  updated after the Entity Filter changes? For example,  first time the filter ran it rendered 1000 entities, then I noticed I needed one more criterion,  so after running the filter...

Zind by Tera Contributor
  • 1462 Views
  • 5 replies
  • 2 helpfuls

Display "other factors" before "grouped factors" in ARA RAM

Hi,    I am currently working on a RAM where I would like to display some manual factors with the user response type "text" before my grouped factors.  The OOTB set-up automatically displays the grouped factors before the manual factors, and it is no...

To know about out of the box process of control owner

Hello Team,In Policy and compliance module, I was creating a new control but it is taking owner from the entity (profile) field and restricting me to modify it. It is making entity owner to the owner of the control, however sometimes we don't want th...

Resolved! GRC

Hi all,I'm glad to join the community,Could any one suggest on the career path in  GRC with Servicenow,Thanks