Automated Scripted Factor Schedule: Can daily updates trigger re-calculation for "Assessed" Risk?

[sibayanchak]

Hi Community,

I am working with Advanced Risk Assessments and using Scripted Automated Factors for Control Assessments. I have a question regarding the "Schedule" option (e.g., Daily/Weekly) on the automated factor configuration:

If a Risk has already reached the "Assessed" or "Completed" state, will the daily schedule of a scripted factor still trigger and update the factor values if the underlying data changes?

Example Scenario:

• A control is initially marked as "Effective" during an assessment.
• The assessment moves to a "Completed" state, and the Residual Risk is calculated.
• A week later, the control becomes "Ineffective" in the system. 

Will the Daily Schedule on the automated factor automatically re-run the script, update the factor response, and subsequently trigger a re-calculation of the Residual Risk score on that existing completed record? Or is the schedule only applicable for active assessments/new assessment generation?

I’m trying to understand if ServiceNow supports this "dynamic" point-in-time update for finished assessments or if a new assessment must be initiated to reflect these changes.

Thanks in advance for your insights!

[SohamTipnis]

Hi @sibayanchak,

Great question!! My answer will be yes, the daily scheduled of a scripted factor will trigger regardless of the data change, but for that the triggering condition will be dependent in order to get the triggering condition True.

So if you scheduled a trigger in an automated scripted factor based on the condition, it will be triggered and the state will be changed.

Let me know if you find any other information on this.

If you find my answer useful, please mark it as Helpful and Correct ‌😊

Regards,
Soham Tipnis
ServiceNow Developer ||  Technical Consultant
LinkedIn: www.linkedin.com/in/sohamtipnis10

[sibayanchak]

Thank you. Can you please confirm, if this is applicable for already completed assessment too? So that I don't need to reassess the risk to repopulate the residual risk.