Automatic creation of Issue for GRC Metrics

[SUSMITHA KRISHN]

I have a requirement to generate issue automatically when the value in the metric data task is having the value of red threshold. 

According to current functionality I understood that when indicator fails then issue can be generated automatically with issue source as indicator failure. But we are using GRC Metrics in our case.

1. In similar way like Indicators, does GRC Metrics have a functionality to generate issue automatically with issue source as metric.

2. Also, please help me understand the OOB functionality of how the issues are generated automatically for control attestations or indicator failures

[Ash70]

Hi @Vaisakh Krishna 

We have just installed GRC: Metrics v22 into a lower environment and on first glance it looks like we are going to have to recreate all of our Metric thresholds as the old ones don't calculate the threshold rating anymore.

This will be a lot of work as we have lots of metrics. Can you please confirm that is what we will need to do?

Many thanks

[Karthik_V]

Hi @Ash70 

The old thresholds are automatically migrated to the new thresholds and they calculate the rating in the same way as it used to be before. Please can you provide details with screenshots on the issue which you are facing?