BCM - Upstream and Downstream Dependencies Not Populating in Generated PDF

[LikhithaSaA]

Hi everyone,

I encountered this in the Business Continuity Management (BCM) module, specifically within Business Continuity Plans (BCP).

When I click “Generate PDF”, the PDF is created successfully — but the Upstream and Downstream Dependencies (which are visible under the Asset Dependencies related list on the form) are not always getting populated in the generated PDF.

For some BCP records, the dependencies appear correctly in the PDF.

However, for other BCPs, even though the dependencies are clearly visible on the form, the generated PDF shows that section as  "no dependencies found".

Here’s what I’ve already checked:

* The dependencies are correctly displayed on the BCP form under the Asset Dependencies related list.

* The Document Template has the dependency section defined for both upstream and downstream dependencies.

* The rest of the plan content (objectives, scope, contact details, etc.) is populating perfectly in the PDF.

Has anyone experienced a similar behavior or can guide me on what else to verify?

Any suggestions or examples would be greatly appreciated.

Thanks in advance!

[Connor Levien]

@LikhithaSaA Upstream dependencies are not OOTB on the current BCP template so it sounds like you have configured the template (but this isnt an issue). I would suggest checking the template script that has been defined in the Document template for the upstream and downstream sections as most likely how that script is running to build the table has an issue and would be what is causing it to not always rending as you may have configured some logic in those scripts