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08-31-2017 08:22 AM
I have a question from Audit to find out who may have accessed an attachment. Is that something I can do?
Solved! Go to Solution.
08-31-2017 09:20 AM
Not sure if viewed can be tracked. However, there is a way to check the download.https://docs.servicenow.com/bundle/istanbul-servicenow-platform/page/administer/form-administration/...
https://snprotips.com/blog/2016/2/25/understanding-and-using-glideattachment
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08-31-2017 11:28 AM
Yep, the link above shows the `attachment.read` event. A Script Action can be build on top of that to log/notify/etc...
