Can I tell who accessed an attachment?

[shembop]

I have a question from Audit to find out who may have accessed an attachment. Is that something I can do?

[Manjeet Singh · Accepted solution]

Not sure if viewed can be tracked. However, there is a way to check the download.https://docs.servicenow.com/bundle/istanbul-servicenow-platform/page/administer/form-administration/...  

https://snprotips.com/blog/2016/2/25/understanding-and-using-glideattachment

[jarodm]

Yep, the link above shows the `attachment.read` event. A Script Action can be build on top of that to log/notify/etc...