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Automating Entity Creation from CMDB Tables in Legacy GRC

Hi everyone,We're currently working with a legacy version of ServiceNow GRC and have started leveraging Entity Types and filters to create entities from two CMDB tables:Business Applications (cmdb_ci_business_app)Application Services (cmdb_ci_service...

thomasanton by Tera Contributor
  • 1089 Views
  • 6 replies
  • 1 helpfuls

Resolved! How do I change the field background colour?

Dear experts, I would like to know how do I configure the background label colour for a field to be like this?Currently my script is like this but it does not show the color like the background I wanted above. How do i change my script so that my fie...

ChuanYanF_0-1755487568915.png ChuanYanF_1-1755488033033.png
ChuanYanF by Tera Guru
  • 2217 Views
  • 24 replies
  • 4 helpfuls

Where do you define the next screen to transition to in WorkSpace?

Hi,Where do you define the next page to transition to in WorkSpace?When displaying certain data in a GRC task, it transitions to a page called “record-summary,” but I want to change that to the “record” page.I checked the GRC task in the UI Builder, ...

record-summary page.png record page.png
Sara Kiyono by Tera Contributor
  • 438 Views
  • 2 replies
  • 0 helpfuls

Resolved! Issie source change when indicator is passed

Hi Peoplei detect that when a issue created by a fail indicator is resolved by making the indicator to pass, the issue source field change from siie detect to self detected.why this happen and how to change?

Enovella23 by Tera Contributor
  • 306 Views
  • 1 replies
  • 0 helpfuls

Resolved! How to configure the 'Compliance score' Threshold (color levels)?

I'd like to configure the 'Compliance score' Threshold (color levels) in the assessment? For example, - Green: 100% (Full compliance)- Yellow: 99-1% (Partial compliance)- Red: 0% (Non-compliance)- Grey: N/A (Not applicable) Kindly refer to the pictur...

JarurampaiK by Tera Contributor
  • 507 Views
  • 3 replies
  • 1 helpfuls

Multiple Controls via One Indicator

Can one control indicator adjust the compliance status for multiple controls?  Lets say that one control is dependent on another can you have a control indicator that if failed all the related controls would also fail?

taylordupre by Tera Contributor
  • 447 Views
  • 2 replies
  • 1 helpfuls

Resolved! Control to Monitor with no Attestation

I have a control for which we have done a control test via an Engagement. We do not wish to do an Attestation. Is there a way to move the control from "Draft" to "Monitor" without triggering an Attestation?

Problem with Privacy management data structure

Hello GRC Forum and fellow GRC implementers!In a recent implementation we came across this problem with Privacy Management product's OOB data structure and process model, which, I think, weakens its suitability for privacy management in accordance wi...