Filter option needs to be enabled
For the user in risk workspace rcsa delta report it is showing only group by option but not the filter option to select
Forum Posts
Queries related to smart assessment
Hi,I have requirement. I am creating 2 questions in GRC attestation1. Control Design (Choice field of 1, 2,3)2. Control Performance(Choice field of 1, 2,3)There is one more field "Control Score". Now Control Score will populate response by the condi...
New Button is not opening in Reliant Entities of Audit Workspace
There will be reliant entities and reliant entity types related list in audit workspace whenever control is common control.Upon clicking New on Related List , Entity Creation Record Page is not opening in the workspace , Upon clicking on Reliant Enti...
I want to fetch Impact value in the residual assessment for the script
In Residual assessment we need to write a script that uses impact and likelihood values, but we get aggegrated inherent score as variable how can i fetch the value (or factor value) for each impact or likelihood in residual assessment to get that in ...
Need help in configuring heatmaps for advanced risk
There is a requirement to configure heatmap for advanced risk to add to dashboard. I am relatively new to GRC module. I saw this ServiceNow doc - https://www.servicenow.com/docs/bundle/xanadu-governance-risk-compliance/page/product/grc-risk/task/conf...
Integration with Microsoft SharePoint - GRC Policy authoring
Currently we are checking the feasibility of integrating ServiceNow with Microsoft SharePoint for policy authoring. As per the ServiceNow docs, for the integration the 'Microsoft OneDrive spoke 2.3.1' needs to be installed. Link to the doc: https://d...
Smart Assessment questionnaire doesn't load the "Instruction" section first.
Hi,As stated in the subject, I configured some Smart Assessment questionnaires and added some automated answers to all of them. I think the issue lies within the automated answer behaviour, since they count as "answered question" and I imagine that t...
DemoHub Fresh Test Data
Hi everyone, Does anybody know if there is a way for the test data in DemoHub to somehow be adapted to the time frame in which your demo will take place? For instance, if you are presenting SPM to a client in March 2026, to have for example Planning ...
Calculate residual score using calculate inherent score for risk assessment
While configuring the RAM, for inherent assessment I chose product as the criteria, where inherent score=impact*likelihood. Now for residual assessment, I want to use the formula, 'residual score=calculated inherent score*control effectiveness'. But...
Field recommendation with Task intelligence
Hi, I have previously set up task intelligence on service offering field as per image, in service operations workspace. However I am now struggling to replicate it and it seems as though I have missed a part of the configuration out. How would i go...
Resolved! How to hide the 'Control assessment not applicable' checkbox from the control assessment?
Hi Team,Does any one knows how to hide the 'Control assessment not applicable' checkbox which is available on the control assessment. And how to make it visible conditionally? In UI builder, the component is not editable presently. So is there any wo...
Deactivate AI Case Type Records
I’m trying to deactivate AI Case type records in the sn_grc_case_mgmt_case_type table, but I’m not seeing a Deactivate button on the form.This record comes under the AI Case Management application. Has anyone worked with this table before and knows:w...
SAE Combine Assessment Button missing in compliance workspace task
Hi, We have noticed that Combine Assessment Button missing in compliance workspace task. Even though the same template is used and tasks are in open state. The current environment is Zurich. What could be the possible reason and fix?
IssueLandingPageTaskUtils not allowing override
As part of IRM OOB configurations, there is a script include 'IssueLandingPageTaskUtils' which calls IssueLandingPageTaskUtilsBase.Its appllication is GRC: Common Workspace Elements Usually, OOB script includes allow override and have OOB comment as ...
Auditing not working on prod for specific CI of linux server table
Auditing not working on prod but working in dev for a specific CI on linux server table. Any suggestion