Can't approve questionnaire responses impersonating as operational risk manager on GRC IRMF

sanariz999
Tera Contributor

Hi, 

I am working on Lab 7.1 of GRC IRM Fundamentals on Demand  training module.
After submmiting questionnare response by Risk analyst, I am not able to see approve button once I impersonate as operational risk manager. I am attaching the lab instruction screenshot and my page screenshot .

3 REPLIES 3

ShafrazMubarak
Giga Guru

CHeck whether you are getting the Approval button for the risk assessment in the native UI. 

 

If not, you can raise a help ticket with ServiceNow support team

juliand82182122
Tera Contributor

I have exactly the same issue. Have asked servicenow for help. 

juliand82182122
Tera Contributor

@sanariz999  , how was the issue resolved for you, as i have the same problem.