Resolved! which audit table stores asset data in servicenow
Would it be the sys_history_line table? This table seems like it can be used for anything.
Forum Posts
Resolved! Clear Comments field?
This question is not really specific to Risk. Risk did not have the Comments and Activities fields, so I added them according to the instructions here: https://express.servicenow.com/support/forums/topic/can-you-add-a-journal-field-to-the-company-t...
Resolved! Indicator Task not running
Hi! I have several questions hoping you guys can help..We have activated the GRC module to automatically generate tasks based on indicators that trigger the compliance status in the Control.However I have identified that the Indicator Task will run b...
Risk and Control Self Assessment
Hello,I am trying the build a proof of concept for risk and control self assessment (RCSA) on ServiceNow. I understand some of the functionality is available out of box but i am having difficulty in connecting it all together for the RCSA. RCSA proce...
Could not find a record in sys_security_acl referenced in this update
I am getting two errors when moving an update set that state "Could not find a record in sys_security_acl referenced in this update". Any suggestions on how to pinpoint the error and solve the problem? I also don't understand what the "Missing It...
Resolved! Is there a way to report on users that have been locked out due to too many failed login attempts?
I am trying to determine if there is a way to either report on (or trigger an Email notification for) users that have failed to log in a set number of times, and are thus locked out.
Resolved! ACL Script Returns True but the field is still hidden
I have a script which I know returns true but the field remains hidden. Why?Here is the script:
how to set an instance to only accept admin user login (for system upgrade)
my team is about to have our instance upgraded to the up-to-date version and would like to set it to only allow system admins to login just in case by the time of upgrade there might be common user login. Is there any OOB option that could be set? An...
Resolved! How to identify the users who have been provided Local Passwords in SNOW
Hello,The instance that I am currently working on has SSO configured. However, we have found that some users have been assigned local passwords because of which they are able to go to the login page directly bypassing SSO and use their local password...
ACLs are ignored in Widgets
I was able to design elaborate ACLs which work great on forms and lists but when a widget uses these tables to query them for different users, it displays all fields without any regard to ACLs. Did anyone figure out how to solve this problem?
Delegating delegations for users
I am trying to allow users with user_admin to setup delegates for other end users. Is this the wrong approach? I haven't had any luck adding additional acls on. (read\create\delete) they still seem to show restricted. Any ideas out there? I am supr...
Resolved! User's roles not removed when groups are removed
The user was removed from all associated groups but still shows that he has the roles that were inherited from his groups. I've also tried going to the specific roles and editing the users listed but he doesn't show up in that list either. The us...
Editing ACL
Hi,I have role security_admin and I am still unable to edit ACL rule.Any idea how to resolve this or is there possibility to override rule?
Resolved! How to hide a certain value in the drop down list of the state field?
Hello Community,I am trying to hide this item in the drop down list (its value is 3):I tried to follow these links but they did not work for me:Server-side script to hide values in incident state dropdownHow does one filter a field of type "workflow"...
Resolved! field ACL failing due to the record write * ACL
I'm trying to give our Service Desk Analysts write privileges to a few fields on the sys_user table to help troubleshoot orchestration and login issues. I have a role called sd_analyst and I created a field level ACL to give that role write access....
