Cannot install Operational Risk Management (Australia) on Demo Hub

AngelosV
Tera Contributor

I have made a clean install of ServiceNow Asutralia (zBoot, delete demo data), installed Demo Hub and I am trying to install the demo narrative called "Operational Risk Management (Australia)". 

 

When I open the relevant modal, under the setup tab, there is an "Install" button (curious it's now "Download and Install") and it says "Ready to install: No" (see attached screenshot).

When I press the "Install" button I expect the narrative to be installed.

 

Instead the button does change to "Intalling", but nothing happens. Nothing appears in the Download or Install queue and if a close and reopen the modal, the button says "Install" again and it is as if I did nothing.

 

Can anyone help?

5 REPLIES 5

AngelosV
Tera Contributor

I should make clear that I am trying to install the narrative on a demo instance provided to my company (a partner of ServiceNow). NOT my PDI.

 

Also Operational Risk is not a ServiceNow application, it is rather a demo narrative, available on Demo Hub. there is no problem installing Integrated Risk Management and Risk Management on my instance. So this is probably not it.