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Change the size of the risk description box on a risk assessment

ChiN06038565516
Tera Contributor

Hi!

I am trying to change the risk description box on the welcoming page of a risk assessment. (The grey box in the picture). I want the box to be larger so that it requires less scrolling to read the whole description.

ChiN06038565516_0-1777910190953.png

I am not able to find the right place to do these changes.
Have anyone been in similar situation and figured out how to change this?

2 REPLIES 2

MeghanaAySo
ServiceNow Employee

Hi @ChiN06038565516 

 

You can edit the landing page of the risk assessment through the Risk Assessment Homepage in UI Builder.

 

Please navigate to UI Builder -> ARA Workspace -> Risk assessment homepage. 

You will find the configuration for this as part of the "New Assessment" container, please refer to the screenshot below.

MeghanaAySo_0-1777914101813.png

 

Thank you,

Meghana

Tanushree Maiti
Tera Patron

Hi @ChiN06038565516 

You can open the same record in native UI , with workspace view.

 

  • Navigate to the Risk description field on the form, right-click the label, and select Configure Dictionary.
  • Check field type
  • Increase the Max length to a higher value (4000) if it is multiline text.

 

 

 

 

Refer: KB0724927 Risk Assessment not updating risk field after completion 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti