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Coalesce true not working for updating the record - transform map

Prathamesh Cha1
Tera Contributor

earlier it was updating the record when record got match with the entity and current RAM combination but now it is inserting it for the same file even though record matched with entity and Current RAM combination.

 

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No other script is written for this

2 REPLIES 2

Not applicable

Hi @Prathamesh Cha1 ,

Please check if you can change the "Choice Action" to " Ignore".

Also, check if there are any before-query business rules on the target table.

 

Hi @Community Alums ,

 

tried making choice action ignore but didn't work, also no BR is written on this table