Resolved! ITSM - GRC
Hi, How GRC and ITSM modules are linked to each other? Any examples?
Forum Posts
GRC:Metrics - Cannot see metric section in the Risk workspace
I have activated both GRC:Metric and Advanced risk application. But I still can't see the "Metrics section" in risk workspace to create new metric definition. Am I missing any steps? Is there any system property I need to update? #GRC_metrics#GRC#...
Resolved! Audit Workspace -- No Previous/Next Arrows
In Classic UI, when you open a list of records and select a record. The selected record opens and has Up/Down arrows in the upper right corner so you can navigate to previous/next records without having to go back out to the list. This feature is m...
Audit Engagement Start Criteria
When setting up an audit engagement, you can specify when the engagement is to start (that is, whether the engagement should start with Scoping, Validation, or Fieldwork. Once you make that selection and save the record, you can't go back and change...
Resolved! Configuration of calculations for Risk Event
Hello Community, Is there possible to configure the way that the values from Summary tab in Risk Event (sn_risk_advanced_event) are calculated? (Indirect amount, Rapid recovery amount, Recovered amount etc.) I was looking for any configuration in Sys...
Policy Exception Extenstion
Hi All, Currently, you cannot request extensions beyond 180 days from the "Valid From" date. My customer wants to keep the 180 days limit and modify the extension process for policy exceptions so that when the "Request Extension" button is clicked, t...
Resolved! Query built via the "CMDB Query Bilder" doesn´t show up in the "Entity filter"
I created a new query via the "CMDB Query Bilder" in which i would like to show certain CMDB records related to Demands in a specific state Although the query seems to wokr fine, i cannot select it as an entity type filter as it does not show up as a...
Issue record - Assignment of Issue Owner
Does SN GRC provide a way for configuring the Issue record to assign 2 accept a primary and secondary Issue Owner?
Recovery strategies for loss scenarios
Within any given plan that is being created, I can create a new recovery strategy. However, if I want to create a recovery strategy that is the same as one already created for a different plan, the product is not allowing me to create it. Are recov...
Policies, Control Objectives, and UCF
I am pretty much at a standstill with our implementation of policy and compliance. We purchased licensing for the UCF plugins and brought them in to our instance. What has us stalled out is where to put the specific requirements. For example, we r...
Controls sampling
Hello,do you know what snow proposes for managing samples at indicator level?a part from evidence request featurethank youBest regards
Resolved! 'Attestations' related list on Control form doesn't show Assessment Instances which are Ready toTake
Hello community, I have noticed that when you set a CONTROL to 'State' = 'Attest', the assessment is generated but it is not shown under the 'Attestations' related list that is on the Control Form and appears to be OOTB behaviour.The requirement is t...
disable administrators from viewing the confidential records
I have enabled the Confidentiality for Audit tables using the 'Enable record level confidentiality' property, So that the sensitive data can be accessed by only allowed users.But it is still accessible to the Admin user. The KB article(KB1096093 - ht...
Create Planned Tasks to a Remediation Task in GRC
Hello! I'm working on Issues it the GRC and I came across the 'Planned Tasks' related list on the Remediation tasks related to an issue, but nor the compliance manager or user assigned to the issue/remediation tasks cannot see the 'New' UI Action. Th...
Unable to hide a container through UI policies or client script in Vancouver
Folks, I've a catalog item which is under GRC scope where we have a requirement to hide container variables where certain conditions are met.I tried achieving through UI policies and clients script, but hard luck didn't work out.Condition: policy=In...