Hi Team,We are working on GRC : Crisis Map.In Event table(sn_recovery_event) there is a button "Update dependencies " (you can refer below screenshot) Can anyone please help how this button will work?Where to add dependencies?
in a notification, send to event creator is checked out. 'when to send' is - 'record inserted or updated'. also assigned to person will get the mail. i am updating the record. but mail is only triggered to assigned person not me. why ?will this field...
A notification should be triggered to 'created by' person when a record is updated in 'Issue' table. for other fields like control owner or closed by, it works . But it doesn't trigger mail to created by person. i doubt this happens since the create...
Hello Everyone,I have been trying to set categories on asmt_metric_type table for a particular metric type...At present all categories are getting appearing but the requirement says that categories should auto-populate based on the categories selecte...
Hi Developers, How to trigger event from the flow designer?I tried to create custom action as per https://www.servicenow.com/community/now-platform-articles/fire-an-event-via-flow-custom-action-guide-any-table/ta-p/2312357 but its not working! I d...
When using Engagement (Audit Management) we can create milestones for Audit Tasks. From those Audit Tasks, we can create Issues. The Milestone, as I see it, only allows us to capture the Audit Tasks. Can we also add Issues to the Milestone? I'm cu...
Can anyone tell me why there is a UI policy to labeled Heatmap flag read only for the sn_risk_advanced_residual_assessment table? My client wants to change this behavior and I need to understand the why or at least the implications. Tried searching...
Hi,We are migrating from Basic to Advanced risk in our instances. I am aware of "how" to migrate to Advanced Risk, so that is not my main concern. What i would like are some tips from somebody who has experience in migrating a mature instance (we hav...
Hi All, I have a question I try to made a report of the inherent, control effectivenes and residual risk of the entities but i have the entities in levels (hierarchy in tier of 4 levels), I want to show for each level the resume of the inherent, cont...
I have requirement where few reports DATA should be visible based on logged in user group.
How can you get the Entities ( count_ first tab of your Entity Type, updated after the Entity Filter changes? For example, first time the filter ran it rendered 1000 entities, then I noticed I needed one more criterion, so after running the filter...
Has anyone done an integration of the Policy Ack. into a Service Catalog (e.g. provisioning)? Scope, user to acknowledge yxz policy before a STASK is created to grant access. Thanks
Hello, I am trying to make a specific view of a form on our GRC portal, in the backend there is a button with the option to return a control assessment attestation to "Return to Draft" but with the same view on the portal, that particular button is m...
Hi all, Thank you for your help!
Hi, I am currently working on a RAM where I would like to display some manual factors with the user response type "text" before my grouped factors. The OOTB set-up automatically displays the grouped factors before the manual factors, and it is no...
