Created a record through inbound flow

[Munny1]

hi,

1.I have created a inbound flow. email is received the sn_grc_issue table the issue should be created.
So it is working fine. The issue is created in the table

But in the sys_email table target table and target field is empty .

2.Whenever i reply to the point 1 email it should update the comments.I need to achieve on this

[Ankur Bawiskar]

@Munny1 

Responses inline

1.I have created a inbound flow. email is received the sn_grc_issue table the issue should be created.
So it is working fine. The issue is created in the table

But in the sys_email table target table and target field is empty .

-> user update Record Flow action and update the email record with the generated record

2.Whenever i reply to the point 1 email it should update the comments.I need to achieve on this

-> you can use inbound action of type reply and update the comments with whatever email you received, you can see this incident OOB inbound action

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Munny1]

Hi @Ankur Bawiskar,

1.I have created a inbound flow. email is received the sn_grc_issue table the issue should be created.
So it is working fine. The issue is created in the table

But in the sys_email table target table and target field is empty .

-> user update Record Flow action and update the email record with the generated record  (In query i am not geting sys email table)

[Ankur Bawiskar · Accepted solution]

@Munny1 

you should get the email record and you should be able to update it

OR

Also you can use this OOB action to associate the record

Configuration:

If my response helped please mark it correct and close the thread so that it benefits future readers.