Creating action item in risk response - Vancouver

[Monika10]

Can anybody confirm that Vancouver does provide Action Items in Advanced Risk, Risk Responses, as indicated in the docs? :
https://docs.servicenow.com/bundle/vancouver-governance-risk-compliance/page/product/grc-risk/task/c...

In Vancouver PDI, no Action Items related list can be found. Does it require a special setup?

Thanks in advance!

[jaikishan1]

Hi @Monika10 ,

The action items related list should be available by default. it does not require any specific setup and comes as part of advanced risk.
Please note that the list would be available only for responses for which some action has to be taken like avoid, mitigate and transfer. 
It will not be available for "accept" response tasks.

Regards,
Jai

[Monika10]

Hi @jaikishan1 

Thanks for your response. However, this related list cannot be found either for the valid risk responses like avoid, mitigate and transfer. 

Any other thoughts on this? Thank you.

[jaikishan1]

Can you please provide the screenshots of the task record where you are viewing it? Also, can you open the tasks in classic view and check if the related lists are visible?

[Monika10]

No related lists are visible other than the related controls for this risk