For a Choice type Manual Factor, the ask is to create a new type of field for ordering the choice but by default no such field is present and the only order by is possible by score but the ask is to have the score separately and order the choices sep...
Hello, I've created additional columns within the Dependencies section for a few elements using the Grid Configuration method. However, when I generate a PDF of a BIA, these columns are not appearing (only the default ones are). How do I amend the ...
Team, I have a requirement to remove particular existing user from glide list field.Table: Entity (sn_grc_profile)field: u_service_manager I have created fix script to remove existing users from the field but not deleting exact user with sysid.I have...
We have a requirement where we need internal users to have read/write access to the questionnaires/document requests sent to the vendors. Currently, we have third-party contacts inside a vendor, and they can access the "svdp" portal where they can se...
Our DR manager is looking for a way to get a list of servers that are required for our top 25 applications. I've looked in APM and BCM and I'm not seeing an easy way to get him this information. Anyone know how I can get him this info? I know I co...
I'm currently researching ServiceNow capabilities to compare them to our current RMF processes and haven't been able to find this info on ServiceNow resources. If I've missed it, please let me know. There's a bulk import process to add control attest...
I have a notification that is sent to vendors when a Vendor Risk Assessment is triggered. While this is showing sent in the mailbox, I'm not seeing it in the Activity Stream.I do have the Emails boxes checked in the Activity stream. The system is se...
Hey folks, I was wondering if any side effects to turn on glide.ui.security.allow_codetag in Istanbul patch 5 release. Based on the Audit Compliance recommendations, the default setting on this option is on, please refer to Search however, none...
Hello,In Risk Management application, when a Risk response task (Mitigate / Transfer etc.) is moved to "Review" state all the users who has sn_risk_manager role are receiving notification. But, they can not provide comments or close the Risk response...
Please help me this is my script for extend button, click on the button then directly open KB_knowledge list view page. please help me find the solution.
Hi Community Team,I have a query on the External Auditor [sn_audit.external_auditor] role trying to access Audit Workspace.OOTB the role on Audit Workspace access is sn_audit_ws.auditor and this role contains sn_audit.user as an inherited role, so cl...
I am transitioning from fully manual internal audits using Word docs and Excel spreadsheets to the eventual use of ServiceNow's GRC Audit Workspace (and Compliance, Vendor Management, and Risk). I have taken training, but I am not fully understanding...
Hi Everyone, We have a control that is Non-Compliant although there are no open issues and indicator tasks are compliant. What is the reason on this and how can we change it back to compliant?
Hi everyone, I am implementing advanced risk for a customer. The customer wants to ass Inherent Risk / Control Assessment / Residual Risk (pretty classic) but on top of that they want to have another calculated risk value which considers only control...
Hi Everyone, i tried to published Audit report template and I saw these Recommendation and Action Plan which is blank on the report. Where can I write a recommendation and action plan in Audit Engagement
