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Inherit and residual risk scores calculation

Hello, I am trying to understand how IRM calculates the inherit and residual scores after a risk assessment has been completed. If I look at my dashboard (residual or inherit) it will tell me for example that there are x number of risks with a High s...

Carlos58 by Tera Contributor
  • 9297 Views
  • 3 replies
  • 5 helpfuls

Resolved! Confidentiality Configuration is not working for Policy table

Hi All,  I was trying out the Confidentiality configuration functionality in GRC. It is working for the OOB tables for which confidentiality is already configured(for the records that gets created when confidentiality property is enabled.). But when ...

Third Party Contact related question within GRC/TPRM

Hi, Is it possible to add same third party contact across subsidiaries within vendor hierarchy?For Eg, Org A has 2 subsidiaries - Org B and Org C. Is it possible to have vendor contact created in Org A and also assign them to Org B?

Chandan_jha by Tera Contributor
  • 774 Views
  • 1 replies
  • 0 helpfuls

Resolved! Vendor Contacts login with Account Recovery enabled

Is it possible to allow vendor contacts (third-party contacts) to login using local authentication in an instance with Account Recovery enabled?  When enabled, Account Recovery prevents local logins except for configured Account Recovery users. This ...

Lane3 by Tera Contributor
  • 1594 Views
  • 3 replies
  • 0 helpfuls

"sn_grc.business_user_lite" not able to edit the issue form

The GRC Business User Lite(sn_grc.business_user_lite) cannot update the below fields on Issue form(sn_grc_issue) after he creates an Issue- Assignemnt Group - Assigned to- Name - Description If we change the ACLs to give write access for this fields ...

Follow up state

Hi,  When the state is in Follow up, it will automatically be in Closed state once all issues and tasks are closed complete right?  

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jajay by Tera Contributor
  • 986 Views
  • 2 replies
  • 0 helpfuls

Assessment and Assessment Question on Reporting

Hello I am having an reporting issue that I hope someone can help me with.  I have created and Assessment Metric based on the "sn_grc_profile" table to issue assessments against entities.  When I issue an assessment, the assessment instance does not ...

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idevelop4fun by Tera Contributor
  • 1154 Views
  • 1 replies
  • 0 helpfuls

Maintaining entity relationships in IRM

How are the relationships between entities maintained in IRM?Do you import them or build them directly in Servicenow as needed without another source system

Kass3m by Tera Expert
  • 1999 Views
  • 2 replies
  • 0 helpfuls

AutoPopulate Project manager tagged to project

I want to auto populate project manager tagged to particular project. When Project manager is selected a choice field should have all the list of project tagged to that project manager.

Mehar Naaz by Tera Contributor
  • 2078 Views
  • 11 replies
  • 0 helpfuls

audit engagement process - engagement approval

Hello, by default, when engagement is awaiting approval, it goes to either reject or approve. Afterward, it moves to complete/close if there are no remaining tasks. However, I want to automatically move the engagement to closed even if there are open...

Shurooq by Tera Contributor
  • 1232 Views
  • 1 replies
  • 0 helpfuls