We have risk assessments generated from ServiceNow to our leadership team. However, each entity has 10 different risks which needs to be filled out individually. Is there a way to combine the assessments for specific entity into one single form so it...
Hi Everyone, I am Utkarsh, part of Product Management responsible for a portfolio of products around common functionalities as well as Risk and Advanced Risk functionality. In my conversation with you, I heard the risk response functionality need...
Hi All, I am looking for the list of IRM lite operator and full operator, also it would be great if someone explains the difference between these two licenses. Thanks in advance.
getting the alert message "Invalid value on Update" when updating the state of engagement to awaiting approval thru workflow run script activity for few users. unable to find the script from where it is getting triggered
How can a control be marked as 'Not applicable'? The status field is read-only, and I was wondering who and how we mark a control as Not applicable. Thanks
I my scenario I've created Policies of type procedures. This is perfectly creating a knowledge article when approved. From the documentation I read that in order to revise the Policy/Procedure, the role must be Compliance User[sn_compliance.user].In ...
Hi there, we are using reCAPTCHA v2 verification in our customer service portal to verify customer when they are performing self-registration. However, I found that the site keys seems to be expiring very often lately (i.e. Every month we need to gen...
Good day! My end-user is asking to limit the visibility of EVENT TASK within the BCM workspace to only members of the assignment group and people with bcm_admin or admin roles. We accomplished this with a business rule, but it had unanticipated resu...
Hi all, I need create a report that show all the hierarchy of entities for example:* Company class has all my entities and have the trier 1* Busines unit class has all my entities and have the trier 2* Area class has all my entities and have the tri...
Greetings All, We are looking to buy BCM licenses , but I want to understand how BCM lite operator licenses work.I have gone through the official documentation but it does not resolve my query.My query is :when a Disaster plan is executed and tasks a...
Hi all ,I am facing an issue with the vendor portal and here the requirement is when the user clicks ok " submit to vendor " ui action i have written one br to another vra record in the sn _vdr_risk_asmt_assessement table . I am able to create the v...
Customer question: "I wanted to reach out and ask if this is something that we would be allowed to do. We want to ensure this doesn’t violate our licensing or contract. Here’s what we’d like to achieve: We’d like to give some of our users ...
Hi Team, Currently I am working on a requirement where customer wants to hide some fields on the OOTB UI Page (Name of the UI Page: advanced_assessment) like Qualitative Score, Qualitative weight and other fields. I knew this layout is generated thro...
Hi guys,Have you guys experienced accessing the following url:https://<your_instance>.service-now.com/<sys_id>.iixWhere <sys_id> can be ANY attachment sys_id and the file is displayed inline on the browser (if the browser is able to).I have researche...
