Welcome to Community Week 2025! Join us to learn, connect, and be recognized as we celebrate the spirit of Community and the power of AI. Get the details  

Default contextual search need minimized

chandan15
Tera Contributor

Hi,

 

We have a contexual search is enabled for knowledge base.

When we type something in short description field, the related knowledge results showing below.

The default setting is expanded search, is there a way to make it minimised default, if needed someone can expand it !!!!

minimized:-

chandan15_0-1712653445013.png

 

Expanded:-

chandan15_1-1712653474638.png

 

So, basically we want it minimized by default.

1 REPLY 1

Priscilla Muiua
ServiceNow Employee
ServiceNow Employee

Hi @chandan15 ,

 

This question seems like a platform-related question and the Platform team will be able to better assist you. Please check out https://www.servicenow.com/community/now-platform/ct-p/now-platform and ask your question in that forum. We hope this helps! Thank you!