Resolved! Control status not applicable
How can a control be marked as 'Not applicable'? The status field is read-only, and I was wondering who and how we mark a control as Not applicable. Thanks
Forum Posts
Roles required to GRC/IRM
I my scenario I've created Policies of type procedures. This is perfectly creating a knowledge article when approved. From the documentation I read that in order to revise the Policy/Procedure, the role must be Compliance User[sn_compliance.user].In ...
reCAPTCHA site keys expiration
Hi there, we are using reCAPTCHA v2 verification in our customer service portal to verify customer when they are performing self-registration. However, I found that the site keys seems to be expiring very often lately (i.e. Every month we need to gen...
Making EVENT Tasks in BCM visible only to assignment group members and admins.
Good day! My end-user is asking to limit the visibility of EVENT TASK within the BCM workspace to only members of the assignment group and people with bcm_admin or admin roles. We accomplished this with a business rule, but it had unanticipated resu...
How create a report or database view with downstream / upstream entities
Hi all, I need create a report that show all the hierarchy of entities for example:* Company class has all my entities and have the trier 1* Busines unit class has all my entities and have the trier 2* Area class has all my entities and have the tri...
Resolved! Understand License model on BCM lite
Greetings All, We are looking to buy BCM licenses , but I want to understand how BCM lite operator licenses work.I have gone through the official documentation but it does not resolve my query.My query is :when a Disaster plan is executed and tasks a...
Vendor contact not able to see the questinnaries in the vendor portal
Hi all ,I am facing an issue with the vendor portal and here the requirement is when the user clicks ok " submit to vendor " ui action i have written one br to another vra record in the sn _vdr_risk_asmt_assessement table . I am able to create the v...
report_user role
Customer question: "I wanted to reach out and ask if this is something that we would be allowed to do. We want to ensure this doesn’t violate our licensing or contract. Here’s what we’d like to achieve: We’d like to give some of our users ...
Trying to Customize the Inherent Assesment UI Page for Domain Separated
Hi Team, Currently I am working on a requirement where customer wants to hide some fields on the OOTB UI Page (Name of the UI Page: advanced_assessment) like Qualitative Score, Qualitative weight and other fields. I knew this layout is generated thro...
Direct access to attachments through URL without authentication
Hi guys,Have you guys experienced accessing the following url:https://<your_instance>.service-now.com/<sys_id>.iixWhere <sys_id> can be ANY attachment sys_id and the file is displayed inline on the browser (if the browser is able to).I have researche...
Importing formatted data into HTML field from Excel import
Hi Team, I am trying to import data from excel to policy table. We have data for policy text as formatted data , example there are multiple bullet points and paragraphs. When this is imported to servicenow everything is clubbed. Can anyone let me kn...
Resolved! Forgot password link on vendor portal login screen
When we setup the primary contact for a new vendor, an registration email will be sent to the primary contact with the username and temp password. Vendor has to change the password after logging into vendor portal so that he can take the assessments ...
IRM integrations with other ServiceNow products
HelloIs there a list of ServiceNow products that IRMN integrates with? We would like to know all the integration points between IRM products like P&C, Risk, and Audit BCM with other products like ITMS, ITOM, HR, etc.. Thanks
What does the Theme define for a Service Portal?
What does the Theme define for a Service Portal?1. The background colors used in ServiceNow portal 2. Defines the look and feel of an entire Service Portal 3. The look and feel of the service portal homepage4.The images used in service portal
