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Default contextual search need minimized

chandan15
Tera Contributor

‎04-09-2024 02:05 AM

Hi,

 

We have a contexual search is enabled for knowledge base.

When we type something in short description field, the related knowledge results showing below.

The default setting is expanded search, is there a way to make it minimised default, if needed someone can expand it !!!!

minimized:-

chandan15_0-1712653445013.png

 

Expanded:-

chandan15_1-1712653474638.png

 

So, basically we want it minimized by default.

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Priscilla Muiua
ServiceNow Employee
ServiceNow Employee

‎05-01-2024 01:12 PM

Hi @chandan15 ,

 

This question seems like a platform-related question and the Platform team will be able to better assist you. Please check out https://www.servicenow.com/community/now-platform/ct-p/now-platform and ask your question in that forum. We hope this helps! Thank you!