Default contextual search need minimized
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04-09-2024 02:05 AM
Hi,
We have a contexual search is enabled for knowledge base.
When we type something in short description field, the related knowledge results showing below.
The default setting is expanded search, is there a way to make it minimised default, if needed someone can expand it !!!!
minimized:-
Expanded:-
So, basically we want it minimized by default.
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05-01-2024 01:12 PM
Hi @chandan15 ,
This question seems like a platform-related question and the Platform team will be able to better assist you. Please check out https://www.servicenow.com/community/now-platform/ct-p/now-platform and ask your question in that forum. We hope this helps! Thank you!