Deleting Attachments in Vendor Portal of TPRM

AbhimanyuT
Giga Contributor

I am working on a TPRM project.  When a supplier uploads an attachment using the vendor portal, there is no option to delete that attachment. any suggestions? see attached

2 REPLIES 2

Ankur Bawiskar
Tera Patron

@AbhimanyuT 

even admin unable to delete?

If admin is able to delete and non-admin can't then your user doesn't satisfy Delete ACL on sys_attachment probably.

debug that

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Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Tanushree Maiti
Mega Sage

Hi @AbhimanyuT 

 

Could you please check and confirm:

 

  • Validate Delete ACL on sys_attachment: Ensure that the delete ACL on the sys_attachment table allows the snc_external or vendor_contact role. Check your role whether you are allowed to delete it.
  • Verify BR: Check if you have any Business Rule which preventing deletion after submission. Verify that no Business Rule on the Vendor Risk Assessment table/ <your vendor table> is blocking current.setAbortAction(true)
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Tanushree Maiti
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