Embed an attachment into a word export

lak_shaare
Tera Contributor

I generate word document out of the record with a custom button in record. I am looking around to add a feature to embed attachments in record to the word document I generate, so that the document will have all the attachments embedded too instead of navigating back to ticket to find attachments.

 

Is there a way to get this? Any suggestions/help would be appreciated.

 

any other alternate approaches too? As workaround, I am checking the feasibility of generating a downloadable link for the attachments(sys_attachment table) in the record, so that we can add the URLs to the word document being generated on button click. Is there a way to generate this link?

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