Entities are not showing up Regulatory Change Management

MK36
Tera Contributor

Hi All - 

 

In regulatory change management when I click on impact assessment the entities are not showing up. What could be the issue. 

1 ACCEPTED SOLUTION

Vaisakh Krishna
ServiceNow Employee
ServiceNow Employee

Hi,

 

You will need to configure it first. Follow the below steps:

1. Make sure the Application scope is "GRC: Regulatory change management"

2. Go to "Entity class configuration" in the Administration module within Regulatory change management

3. Select the Entity class and the entities which belong to that entity class will show up on the impact assessment

View solution in original post

2 REPLIES 2

Vaisakh Krishna
ServiceNow Employee
ServiceNow Employee

Hi,

 

You will need to configure it first. Follow the below steps:

1. Make sure the Application scope is "GRC: Regulatory change management"

2. Go to "Entity class configuration" in the Administration module within Regulatory change management

3. Select the Entity class and the entities which belong to that entity class will show up on the impact assessment

Joe DeStefano2
Tera Expert

This no longer applies for Xanadu patch 5 and beyond.  This feature has been removed.

JoeDeStefano2_0-1738796527537.png