Entity sn_grc_profile

[Johnson13]

When I selected CI or Asset from the reference fields on the entity record, and save, it is wiping out. It did not save. Please any root cause?

[Tanushree Maiti]

Hi @Johnson13 

Could you please check following troubleshooting steps:

1. Could you please verify the associated ACLs on both the CI and Asset tables to ensure that the user has Read as well as Write permissions?
2. Additionally, could you check whether any custom Business Rules (BRs) or Client Scripts are clearing the values in the CI and Asset reference fields?

[Johnson13]

There is no any ACLs or BR etc I can find in regard to this. Even PDI and also behaving the same .