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Error Message: A risk with the same Entity and Risk Statement already exists

anvitha ash
Tera Contributor

Hello,

 

I am not able to create multiple risk records with same field values. these are the two fields (Entity, Risk Statements)

 

business requirement is to create multiple records with same fields values 

 

 

  

 

5 REPLIES 5

Omkar Kumbhar
Mega Sage

Hello @anvitha ash ,

Please find the below article

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0999205

There is an OOB business rule which restrict the duplicates creation of records you can modify or disbale the BR

 

Thanks,

Omkar

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Jan Spurlin
ServiceNow Employee
ServiceNow Employee

@UTKARSH JAIN - could you look at this?  Omkar is right there is a support article that tells customers how to work around this restriction. This sounds like they want the same functionality that was introduced in Compliance - multiple controls for the same entity under one Control Objective -- only on the risk side. My concern is that this type of customization could cause them other issues that they are not thinking about. Can you comment?

Community Alums
Not applicable

Hi @anvitha ash ,

SandeepDutta_0-1674484872587.png

 

UTKARSH JAIN
ServiceNow Employee
ServiceNow Employee

@Jan Spurlin this is already supported in Risk from i.e. Paris or rome onwards.  All you need to do is uncheck the flag, "Inherit from risk statement" and then you can have multiple risks pointing to the same entity and risk statement combination.