Hello Community,I am new to IRM, risk management module. I need help on my requirement( its bug actually)I am struggling to fix one issue on risk calculations. I am not able to find out from where values are populating in scores. I tied to check risk...
Planned start date Planned end dateDue dateThese above fields on the issue record are not automatically updating the calculation.Users had to do the calculation manually.Checked business rules.Within the 'dates' tab on the issues new record form, the...
Hi all, Wondering if anyone has a high-level metamodel/ERD of the BCM module they'd be able to share? I'm an enterprise architect and was just asked a few questions about the BCM module, and having a visual like that would really help me out in my e...
Hello community experts,I have a requirement to add a "New" UXF Action into the Modal in Workspace.How do I do that?I know how to add a UXF Action to the Related List, to the Form, to the List, but no idea where it is defined for the Modals.In my cas...
Hello Everyone, I facing a issue while installing the edge proxy , I'm getting following error - can anyone help me to rectify the issue. Thanks,Vishva
How to set one dependent field on another. Like we have 'class' field and another is 'sub-class' but subclass field should be dependent on the class field. These two fields are reference type and also we have tried the option of the dependency from t...
Automate the files import from datasources and schedule transform on weekly basics.how to achieve this automation in servicenow.
Is there are flowchart for the steps of moving a Policy Exception thru creation to approval and closure? Thank you,Tom
I have 46 assessments that need to be taken - all will have the same score/result. Assessment Group Criteria (sn_grc_asmt_group_options) is set up as follows:Name: Control Objective/Risk StatementTable name: Assessment Instance [asmt_assessment_inst...
Hi All,I am trying to complete this lab based on the ebook instructions but somehow I could not find the Department as Eligible dependency in Dependency Map, sharing the ebook instructions and the instance snapshot for reference, if anyone can guide....
how to automate the file import from data source(attachment-csv) on timely basis(weekly import)
Hello, need help. I am not able to locate from where the 'Rationale for risk response' section is coming from (Risk workspace-Risk assessment-Risk response stage). I checked all the scripts in the UI builder, but couldn't locate it. For a client deli...
I have written the Before business rule to check duplicates - I have used setAbortAction to restrict the creation.But i am getting error - "Access to api 'setAbortAction' from scope 'scope_name' has been refused due to the api's cross-scope access po...
Hi All, I have requirement to restrict editability of state field on User approval [sysapproval_approver] table and the requirement is I have a field named as approval flag and if the approval flag is set to true then I need to restrict editability ...
Hi all, The requirement is to show the list of articles on portal with bread crumbs filter and add the fix filter as 'knowledge base is IT and workflow state is Published.'(No one should be allowed to remove the filter)I have used the OOTB widget- 'D...
