GRC-Control Owners

Cynthia14
Tera Contributor

Anyone happen to know why I cannot change the Owner that a control is assigned to? For some reason, i was always able to change the name of the control owner, within the control but for some reason the box is now greyed out. The control is assigned to an entity and the entity does have an owner.

 

Any help would be apprecated.

CK

1 ACCEPTED SOLUTION

Community Alums
Not applicable

Hi @Cynthia14 ,

If "Sync with Entity Owner" is checked/True then owner field will be read only for a particular control record.

 

SandeepDutta_0-1729840880779.png

 

 

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4 REPLIES 4

GouthamAnumolu
ServiceNow Employee
ServiceNow Employee

hi @Cynthia14  , can you share the screenshot of that control's record ?

 

You cannot modify control's name only if "inherit from control objective" field on that control is true.

Community Alums
Not applicable

Hi @Cynthia14 ,

If "Sync with Entity Owner" is checked/True then owner field will be read only for a particular control record.

 

SandeepDutta_0-1729840880779.png

 

 

ah I do not have that button visible. I had suspected that there may be a hidden field on the form that I could not see. I will check into this.! Thank you!

What should I do if there is no "Sync with entity owner" option?