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Best practice to modifying GRC Tables

Hi, We do need to add some fields & BR to GRC Tables. Should we edit the scope app in Studio or use an update set?If we modify in Studio. How to move the changes to other environments. Does it get published to our company repository? Thank you

AH6 by Tera Contributor
  • 545 Views
  • 2 replies
  • 0 helpfuls

Link between Issue and Audit Engagement

I am looking for the reasoning behind the two different ways Issues are related to Audit Engagements.When an issue is automatically created as a result of a Control Test failure, the Issue becomes visible on the 'Control Test Issues' tab on the Audit...

Jan Boere by Tera Contributor
  • 902 Views
  • 3 replies
  • 0 helpfuls

Awaiting Approval

Hi,  In Awaiting Approval State, it says the the approvers review the result of the audit tasks conducted and the issues that were created. The Approvers can either approve / reject the engagement. How can the approvers review this in Service Now?   

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jajay by Tera Contributor
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  • 1 replies
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Resolved! Calculating Vendor Risk Rating on a single questionnaire

In our Vendor Risk Management application we have an Assessment Template that contains multiple questionnaire templates and document request templates.  We are trying to only score 1 of the questionnaire templates as part of the Assessment record Ris...

GRC License - role relation list

Dear Community, I am looking into building a dashboard in order to monitor our license usage and one of the list i came across is: sn_irm_shared_cmn_licensing_role_typeCould you help me find any other list where the license <> role relation is shown?...

How to use Business Processes

Hi,I was looking into Business Processes (Policy and Compliance > Scoping > Business Process, or Risk > Scoping > Business Process) for rolling up risk & compliance to process level. The documentation (see diagram at the bottom of the page) suggests ...

Resolved! SLAs for any module in GRC/IRM

Hi All Did anyone configure SLAs for any module/application in servicenow GRC/IRM? any reference docs/notes would be highly appreciated. @Community Alums @Jan Spurlin  Thanks in advance

Resolved! GRC Recommended Implementation Sequence

Hello,  I recall having seen a slide with the recommended implementation sequence for governance, risk and compliance based on a "maturity model" with foundation, crawl, walk, run, fly. Does anyone have this slide to share? Or similar methodology? Ki...

ThijsW by Tera Contributor
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  • 4 replies
  • 2 helpfuls

Resolved! GRC control status not updating

Trying to sort out the workings of GRC controls.Anyone has any ideas or pointers?Perhaps I'm doing something horribly wrong here, so any help is appreciated OverviewI can't seem to get a manual Indicator to update the Control's status.When setting an...

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Kristian10 by Kilo Contributor
  • 2882 Views
  • 7 replies
  • 3 helpfuls

Resolved! IRM/GRC Architecture

Hi everyone, can someone tell me where I can find a detailed description of the GRC Architecture. Thanks in advance!   

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Risk response task

If we are moving from respond state to review state after accepting or mitigating the risk response task, then after moving back from review to respond, the risk response task is not moving to "work in progress", why is that?