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10-30-2019 12:16 PM
Hi All,
I am a newbie to the GRC and planning to implement it. Can you please tell me what all things I need to consider for the implementation and share any implementation document with me.
Basically, I am looking for a technical implementation document or some cheatsheets for implementation so that I don't forget the important steps during implementation and regret later.
Please don't post the docs link, I already know a few things are there.
Solved! Go to Solution.
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10-30-2019 01:10 PM
Namaste Sri,
I would look at this excellent "New York GRC Implementation Checklist" made by ServiceNow. (Word version attached)
Source: https://servicenow.highspot.com
∴
Best regards from Switzerland
Shiva :¬,
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10-31-2019 05:36 AM
Sri,
To ensure successful implementation, in your case (other than taking the training classes), I would suggest the following
get a developer instance
install the GRC by following the steps in DOC
make sure you include the demo data
Play with around with all components of GRC using demo data
ie. authority document
citation
policy
entities
controls
policy exceptions
indicators
....
Then you can install some accelerator use case, such as NIST CSF, with Demo data
Play with them.
You will have a much better understanding of the value of all previous posts.

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10-31-2019 07:52 AM
Good replies here, my two cents.
Once you start configuring in ServiceNow, the most important step (with cascading effects), get your entity types and entities right (or at least close). You can always recover, but I've seen too many people go too low and generate more controls than they can manage, or too high and not be able to get to the evidence they require. Spend some time thinking through the right levels. Start small. Pilot a set, get it right, learn and repeat.

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11-04-2019 01:11 PM
Hello all,
we are in the process of creating a "GRC, live now what?" video tutorial to guide people through the early steps of functioning after deployment.
Stay tuned,
EF

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02-13-2020 03:47 PM
And here are two very relevant tutorials:
Enjoy 🙂