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Resolved! How to predefine filters on lists in modals in a Workspace

Hi! Does anyone know how to apply a standard filter/query on a list from a declarative action in Workspace? I can see that there is a possibility to add a fixedquery somewhere from the SN Utils tool. But I do not know where? The related Action Assign...

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HaakonF by Tera Contributor
  • 1170 Views
  • 4 replies
  • 1 helpfuls

Resolved! Managed Documents and GRC Policy Workflow

Hello! Has anyone used managed documents in the policy workflow? I am in the process of moving our policy approval process into ServiceNow GRC and am running into a few business user issues. I believe combining the functionality of Managed Documents ...

aslager by Kilo Explorer
  • 2173 Views
  • 5 replies
  • 1 helpfuls

Resolved! Can one entity have multiple classes?

We are working on a solution in IRM where I have to create an entity type and an entity filter to generate entities from CMDB table based on company and class like Business application. But there is already an OOTB Business applications entity type w...

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Varun Sai by Tera Contributor
  • 1764 Views
  • 4 replies
  • 4 helpfuls

Resolved! Risk heatmap Component on the Risk workspace

Hello everyone,On the Risk Workspace, I'm trying to use the Component called "Risk heatmap" that is used on the "Heatmap workbench" on another page. This is the component that I'm trying to get. This exact component is also used on the "Operational r...

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Aly by Tera Contributor
  • 1842 Views
  • 6 replies
  • 2 helpfuls

Resolved! How to grant access to a user in workspace

Hello, I need a solution for below user story:User story: GRC Business Users should have access to the Compliance Workspace.Acceptance criteria: Any user with sn_grc.business_user role can access the Compliance workspace. Please provide detailed step...

HemaV by Tera Contributor
  • 972 Views
  • 4 replies
  • 3 helpfuls

Reference Qualifier

Hi all ,  I want to see the specific users  in the assigned to field who have the specific role when I select specific option for the metric type field in the assessment instance record  how can I proceed for this to implement which process is the be...

EmeraldD by Giga Contributor
  • 285 Views
  • 2 replies
  • 0 helpfuls

Unable to send a table format data in emails

Dear All,I am trying to send a table format data in emails, but the strange is i am able to see the table headers/columns when i preview the notification, but unable to send a table in emails.  I created a scheduled job to trigger a notification, and...

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Cyber Governance Dashbaord

How do you build a Cyber Governance Dashboard that provides actionable insights to a CISO, how to define a robust set of KPIs (Key Performance Indicators) and KRIs (Key Risk Indicators) across compliance, performance, and control effectiveness.

GKMohan by Kilo Contributor
  • 331 Views
  • 1 replies
  • 0 helpfuls

Auditable Unit with Risk and control

Hi Community, We have a requirement where the client wants to perform Assurance activity before creating an Engagement.We are looking if there's an OOB relationship between Auditable Unit, Risk and Control. Thanks,Bhanu