GRC Module explore

[adityahubli]

Hello community ,

Recently i started learning GRC Module  so i want some guidence about GRC implementation practically , what are its good practice , what kind of question that might ask GRC , Some real world example and scenarios  to understand GRC , simple documentations. Thank you in advance .

Regards,

Aditya,

Technical consultant

[Matthias Ferstl]

Hi Aditya,

the most common real world scenario is implementing an ISMS. 

Make sure you did the implementer path in ServiceNow University, as this ServiceNow Product differs from other products, before starting to implement things.

As a practicce, try to implement a ISMS on your PDI.

Following goals:

1. Find a way to have an overview over all your assets, while minimizing the entity count (as this reduces controls to assess). 
2. Leverage CMDB where possible
3. Find a way to make server-entity types based on the business processes they are part of (there is a simple one 😉 )

Come back if you have questions.

Good luck and have fun

[Tommaso Tomaiuo]

Hi,

Start with business outcomes and implement in phases.

1. Define GRC objectives, risk appetite, and governance model.
2. Document current and target-state GRC processes.
3. Establish the Common GRC foundation (taxonomy, roles, frameworks).
4. Implement modules in phases:
   
• Policy & Compliance
• Risk Management
• Issue Management
• Audit Management
• Vendor Risk (as needed)
5. Expand with integrations and automation once processes are stable.

[TejasSN_LogicX]

Hi @adityahubli ,

When learning the GRC module, it’s best to start with the Policy and Compliance part and then move on to Risk and Audit modules. In a real project, GRC implementation usually begins by defining which compliance standards the company follows, such as ISO 27001 or NIST. Then, you create and link Policies, Controls, Risks, Indicators, Issues, and Audits so everything can be tracked and managed properly.

Some good practices to follow are: use out-of-the-box features first before customizing, assign clear owners for each policy, control, and risk, and automate control checks using indicators instead of manual updates. It’s also a good idea to connect GRC with CMDB or ITSM so you can monitor real-time data from across the system.

In interviews, you may be asked questions like what are the main tables in GRC, what’s the difference between a policy, control, and risk, what are indicators and how do they work, and how GRC can integrate with ITSM or CMDB.

For example, in a bank, there may be a policy that says all customer data must be encrypted. A control is created to make sure all servers are encrypted. An indicator automatically checks the servers for compliance, and if any are not encrypted, an issue is created. This reduces the risk of a “data breach due to unencrypted

regards ,

tejas