How am I notified that I need to review a Policy (Policy & Compliance app)?

[mjdeandrea]

Hi, everyone:

When I am assigned as a reviewer for a policy document, how am I notified that the document is ready for me to start reviewing it? 

Or, from the Policy manager's perspective, if I select multiple people from my organization as reviewers for a policy (Using the Reviewer selection list on the form) and then Submit the policy for Review, how do those reviewers know the policy is awaiting their review?

I didn't see a "My Policy Reviews" module but I did see a "My Policy Approvals" module where Approvers can see Policies they need to review.  If nothing comparable for reviewers exists, I suspect I have to create and send them a Notification.

All help appreciated.  Thank you.

.  

[Tom_T]

The policy creation workflow in ServiceNow (Compliance Workspace) has no notifications set up OOTB as far as I know. You have to create the notifications and define the trigger (e.g. clicking 'Request Review') for the notification. Then the reviewers will be notified.

[Morgan5]

I'm disappointed it is not an OOTB functionality. The Flow "Ask for Approver" should also send a notification, but it currently does not

[Tom_T]

Actually no. You have to individually define and trigger notifications throughout the whole process. Which is goo don one hand but I agree some notifications should be included OOTB.