How can I create a multiple choice quiz question that allows users to tick all correct answers?

Elaine12 · ‎05-14-2019

As required by our 27001 Information Security Management System (ISMS) accreditation, I am trying to create an Information Security Awareness quiz to test staff knowledge of our ISMS system. I am using the quiz functionality of assessments. I would like to setup a multi choice question with more than one correct answer. The users should be able to select all correct answers.

I know from the following YouTube video that this is possible but am unable to find how to set it up. (See image below.)

https://docs.servicenow.com/bundle/london-servicenow-platform/page/administer/assessments/concept/c_...

I used a 'Choice' datatype with 2 correct and 2 incorrect answers, but when i preview the quiz I can only select one choice.

Can anyone help with this?

Thanks

Elaine

Community Alums · ‎05-14-2019

Only the Choice and Template controls support multiple correct answers.

You can refer to this link to find how to set it up:

https://docs.servicenow.com/bundle/london-servicenow-platform/page/administer/assessments/task/t_Cre...

Please mark as helpful if this helps solve your query.

Thanks,

DR

View solution in original post

stefanoperinott · ‎09-29-2020

Hi Elaine, where did you get that video? Thanks!

Elaine12 · ‎09-29-2020

Sorry but i posted that over a year ago and cannot remember. ServiceNow eventually admitted the OTTB functionality did not do what we required. However, they have release a new version i believe.

stefanoperinott · ‎09-29-2020

Thanks Elaine.

I've found it here: https://docs.servicenow.com/bundle/paris-servicenow-platform/page/administer/assessments/concept/c_Quizzes.html

But still I'm struggling to understand how to do it, as it seems not ootb yet.

Thanks a lot for you answer.