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Unable to perform control attestation using Smart Assessment Engine

I attempted to create a Smart Assessment on a demo instance but encountered an issue - I am unable to actually view and complete the attestation when I impersonate the individual performing the attestation. What was doneI enabled the system property ...

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dheerajg by Tera Contributor
  • 1495 Views
  • 2 replies
  • 0 helpfuls

Autopopulate Residual Risk Assessment Question Answer

Hi all In the Risk Assessment Questionnaire, we have the same question/answers for Inherent and Residual assessment. The requirement is, while filling out the assessment, is it possible to autopopulate the Residual assessment questionnaire based on t...

Ash33 by Tera Expert
  • 765 Views
  • 2 replies
  • 0 helpfuls

Confidentiality of GRC Compliance Case Management

Hello Community,I have a question about the confidentiality of GRC Compliance Case Management.Are there any OOTB function to control user access for each compliance case record, like confidentiality function?If there are any OOTB function other than ...

莉奈明 by Tera Contributor
  • 964 Views
  • 1 replies
  • 1 helpfuls

TPRM Reference

My organization is looking at the TPRM module of ServiceNow.  Our risk team has evaluated other solutions but because we are invested in building out our ServiceNow they are also looking at TPRM.  This would be a standalone implementation, meaning at...

amuldowney by Tera Contributor
  • 1332 Views
  • 4 replies
  • 0 helpfuls

Assess' button on Risk record from Risk Workspace

When someone clicks on 'Assess' button on Risk record from Risk Workspace , system opens up a Glide Model . Could somebody help on figuring that configuration out.Note : This is related to Risk Workspace and not the classic risk form.

NishantR by Tera Contributor
  • 1446 Views
  • 7 replies
  • 0 helpfuls

Large Number of Controls Auto-Retiring

Hello all,I've been trying to research a reported issue of a large number of Controls being automatically retired by "System", but I'm coming up empty. I'm not seeing a consistent link across nor am I finding a Business Rule, Scheduled Job, or Schedu...

IRM Ondemand video training error

Getting the error, while launching on demand video :This video is either unavailable or not supported in this browserError Code: MEDIA_ERR_SRC_NOT_SUPPORTEDTechnical details :No compatible source was found for this media.

sibayanchak by Tera Contributor
  • 1040 Views
  • 1 replies
  • 0 helpfuls

How do I change the field type?

Dear experts, I would like to change the field type for the core_company, vendor_manager field from list to reference. But it comes out an error like this. How do I solve this issue? 

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ChuanYanF by Tera Guru
  • 1200 Views
  • 6 replies
  • 0 helpfuls

IRM - Latest architecture diagram

Hi All,  Does anyone have the latest architecture diagram for IRM including the high level data flows between various applications including Opres. Thanks in advance. Regards.

poonamahuja by Tera Contributor
  • 1856 Views
  • 3 replies
  • 1 helpfuls

Can I have a control performer field on control form OOB

Hello Everyone I have a customer requirement where I need to have a field named control performer on the control form. The duties of this field would be a mixture of control owner and attestation respondent. I would like to know whether this can be d...

rounakm1 by Tera Contributor
  • 458 Views
  • 1 replies
  • 0 helpfuls