How to Automatically Generate an Issue When a Control Is Non-Compliant in ServiceNow IRM?

ShaistaP
Tera Contributor

Hello Community,

 

I have a requirement to automatically create an Issue when a Control Attestation is completed with a non-compliant status.

I created an After Update Business Rule, which works in my PDI but not in my Dev instance.

Could anyone please help me identify the possible cause?

 

Thank you!

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