How to connect TPRM with Controls

Michal Sloniews
Tera Contributor

3 weeks ago

Hello community,

 

I'm trying to figure out how does the integration between TPRM and Control objective/control works.

 

I was able to set up a metric (question) -> link it to CO -> I see link in assessment metrics on CO->I've linked the entity (Vendor) to CO -> control was generated -> I've pushed control to monitor state-> done the vendor assessment.

I see the results of vendor assessment on control record in "vendor risk assessment questions" but the status of the control has not changed. 

What should I do to make it work?

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Connor Levien
ServiceNow Employee
ServiceNow Employee

3 weeks ago

@Michal Sloniews from memory you have to specify a correct answer in the assessment metrics for it to auto mark it as effective or ineffective using OOTB logic

 

ConnorLevien_0-1760956600657.png

 

However, as this is a bit old most customer either build a flow or action to set the control status via the smart assessment or when the question is linked to the control.

 

I would suggest that later as smart assessments on TPRM are replacing the old assessment engine

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