How to set risk criteria values for workspace

chitra1
Tera Contributor

Hello,

 

I'm trying to set Inherent SLE values based on impact and using this table "sn_risk_criteria" I have updated it and the values are populating only on classic view not on the workspaces.

 

Changes: changed currency type to "Yen" and values

 

chitra1_1-1721377802459.png

Any suggestions please?

 

Thanks,

CD

 

 

 

1 REPLY 1

jaikishan1
ServiceNow Employee
ServiceNow Employee

Hi @chitra1 ,

Can you please provide more details on how you are setting the values for inherent SLE ?
We don't see any information about what you've done. If you are using a script to update field value, please review if the field value is updated properly. 
Usually, if the script is working on a classic, there is no reason for it not working in workspace.
Please provide more information so we can understand the issue properly.

Regards,
Jai

Please mark this as helpful if it solves your query.

Regards,
Jai