How to translate "delete" button on workspace

MEZ1
Tera Contributor

Hi all,

I tried to translate two record the following two records, but in workspace the label name of "delete" action still in english.

 

MEZ1_0-1743455097704.png

MEZ1_1-1743455236366.png

 

MEZ1_2-1743455465063.png

 

How can I translate this "delete" button ?

 

Thank you in advance for your help!

 

1 ACCEPTED SOLUTION

Robbie
Kilo Patron
Kilo Patron

Hi @MEZ1,

 

There are actually 5 different tables translations are generally stored, however the one you want for the UI Action is the 'sys_translated' table. Type 'Translated Name / Fields' into the Navigation menu.

 

I also want to shout out Kudos to @Alex Coope - SN who's provided a great and helpful article on translations which @Ankur Bawiskar has also referenced. Take a look - it's very helpful.

 

But in summary, you want the 'sys_translated' table. Type 'Translated Name / Fields' into the Navigation menu.

 

To help others (and for me to gain recognition for my efforts), please mark this response correct by clicking on Accept as Solution and/or Kudos.




Thanks, Robbie

View solution in original post

8 REPLIES 8

Thank you Ankur!

MEZ1_0-1743497501961.png

The translation is TRT. using the sys_translated_text is not suffisant.

I will investigate with this KB.

UI Action translation in Agent Workspace - Support and Troubleshooting

 

@MEZ1 

Glad to help.

Recently I tried to translate the workspace title and it didn't work either.

Seems something doesn't work well with translations in workspaces.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@MEZ1 

Thank you for marking my response as helpful.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Robbie
Kilo Patron
Kilo Patron

Hi @MEZ1,

 

There are actually 5 different tables translations are generally stored, however the one you want for the UI Action is the 'sys_translated' table. Type 'Translated Name / Fields' into the Navigation menu.

 

I also want to shout out Kudos to @Alex Coope - SN who's provided a great and helpful article on translations which @Ankur Bawiskar has also referenced. Take a look - it's very helpful.

 

But in summary, you want the 'sys_translated' table. Type 'Translated Name / Fields' into the Navigation menu.

 

To help others (and for me to gain recognition for my efforts), please mark this response correct by clicking on Accept as Solution and/or Kudos.




Thanks, Robbie