how to work Business Rule
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3 weeks ago
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3 weeks ago
Hello @garkarpuja8 ,
You can refer this threads:
https://www.servicenow.com/community/itsm-forum/types-of-business-rules-with-example/m-p/712624
https://youtu.be/kHY0Ik91FJo?si=7arzBGsik3s_N-tz
https://youtu.be/suOGf__QAQw?si=ICoQLYJV3iILgjMC
Once you have worked on the development (scripting) part, you will better understand how scripting works inside Business Rules.
If this helps you then mark it as helpful and accept as solution.
Regards,
Aditya,
Technical Consultant
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3 weeks ago
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3 weeks ago
Hi @garkarpuja8 ,
Please clarify your question? If you are not familiar with business rules then you should take the official learning instead.
If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.
Best regards
Anders
Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

