how to work Business Rule

garkarpuja8
Giga Contributor

yesterday

 
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3 REPLIES 3

adityahubli
Tera Guru

yesterday

Hello @garkarpuja8 ,

 

 

 

 

You can refer this threads:

https://www.servicenow.com/community/developer-forum/mastering-business-rules-in-servicenow-types-us...

 

https://www.servicenow.com/community/itsm-forum/types-of-business-rules-with-example/m-p/712624

 

 

https://youtu.be/kHY0Ik91FJo?si=7arzBGsik3s_N-tz

https://youtu.be/suOGf__QAQw?si=ICoQLYJV3iILgjMC

 

 

Once you have worked on the development (scripting) part, you will better understand how scripting works inside Business Rules. 

 

If this helps you then mark it as helpful and accept as solution.

Regards,

Aditya,

Technical Consultant

 

 

Real world use case of Business Rule in ServiceNow
Real world use case of Business Rule in ServiceNow
share.google/HmpPcD0NIhHDYipqP
This was a question asked on ServiceNow Community. The requirement was to replace KB article Author Name with Knowledge Base Manager Name. The logic was not straightforward because it involved dot walking and reading List type of field ...
ServiceNow Business Rules
ServiceNow Business Rules
youtu.be/kHY0Ik91FJo?si=7arzBGsik3s_N-tz
Hey Everyone, Welcome to my channel.* ⏱️TIMESTAMPS⏱️ 0:00 Intro 0:18 What we have learned in last video? 0:49 What we are going to learn today 1:13 What is Business Rules 2:31 Types of Business Rules 4:34 How Business Rule works 6:06 Before Business Rules 7:05 Create Before Insert BR 12:26 Create
Real world use case of Business Rule in ServiceNow
Real world use case of Business Rule in ServiceNow
youtu.be/suOGf__QAQw?si=ICoQLYJV3iILgjMC
This was a question asked on ServiceNow Community. The requirement was to replace KB article Author Name with Knowledge Base Manager Name. The logic was not straightforward because it involved dot walking and reading List type of field ...
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Tanushree Maiti
Kilo Sage

yesterday

Please refer this links, see if it helps you:

 

Business Rule - ServiceNow Community

#1 What is Business Rule in ServiceNow | End to end Tutorial of Business Rules in ServiceNow

NOWCommunity Live Stream - Behind the Answers - Before query business rules

Please mark this response as Helpful and hit Like if it assisted you with your question.
Regards,
Tanushree Maiti
ServiceNow Technical Architect
Linkedin:
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AndersBGS
Tera Patron

yesterday

Hi @garkarpuja8 ,

 

Please clarify your question? If you are not familiar with business rules then you should take the official learning instead. 

 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

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