I am currently working on the BCM (Business Continuity Management) assessment simulator

damodar
Tera Contributor

Hi Team,

 

I am currently working on the BCM (Business Continuity Management) assessment simulator in ServiceNow and I am stuck on the update the documentation section and add recovery team simulator task 

the below is the issue 

 

Did you find and edit the plan documentation section for BCP – Scope?

 

Did you create the Customer Recovery Team, and add the provided attributes?

 

 

Need help?

 

Scenario

Cloud Dimensions is ready to create a plan to cover customer service disruptions. In this task, you must update the documentation section and add the recovery team.

 

Instructions

 

1. Update the Scope documentation section with the following information:

  - Address: NYC Data Center - 450 Lexington Avenue, New York, NY, 10017

 

2. Create the Customer Recovery Team with the following description: “The customer recovery team will be responsible for customer outreach and issue management.” Add Abraham Lincoln, Bertram Quertermous, and Dude Lewbowskie as the users. 

Can anyone please help me with the exact navigation steps for it 

 

 

 

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