I want to access ServiceNow's SOC 2 Type II compliance report and ISO 27001 Certificate (along with Statement of Applicability). Where can I find it?

[Anshul3]

Hello,

I have been tasked with assessing the controls for ServiceNow (they are providing service to us). As a result, I need access to SOC 2 Type II (full report) and ISO 27001 documentation (including Statement of Applicability and the testing results). Where can I find it? Do I need to have a HI account for this?

[Community Alums]

Hi Asnhul - I am assuming you are talking about authority documents. Did you try to use UCF?

[Adam Horwitz · Accepted solution]

Hi Anshul,

This is the forum for the ServiceNow Security & Risk applications -- Security Incident Response, Vulnerability Response, GRC/IRM and Vendor Risk Management.

The documents you're looking for are available from your ServiceNow account team. Your internal ServiceNow platform team will have access to the ServiceNow customer portal where they can be downloaded. Please contact your internal ServiceNow platform team.

--Hollywood