How can we configure attestations to run automatically at a defined frequency and trigger email notifications to the control owner for assessment?For example, if we create an attestation for access reviews that needs to run quarterly, how can we ensu...
Hi there,I have Classic Risk installed and have configured the upstream/downstream entity hierarchy for an organisation. Example of hierarchy is: Group -> Division -> System, where the assessment of risks/controls are completed at a System level.When...
Has anyone implemented automation in ServiceNow to map Privacy Assessment (PIA/DPIA) question answers directly to Privacy Processing Activities (RoPA)?Thanks
Documentation seems to be limited but what does "Submit for Review" do on a Business Impact Analysis. Nothing seems to happen when I click it. My guess is that it's supposed to be a trigger for a notification to the BCM Lead, alerting them to review ...
Hi everyone,I am troubleshooting a strange visibility issue in the Compliance Workspace and would appreciate any insights or ideas on what might be causing it.The Issue: One specific user cannot see the value of the "State" field when viewing Smart A...
Hi Team,We are working on an RCSA Delta Report in Risk Workspace (Analytics Center), built on a custom Risk Assessment end-to-end view.Currently, the "Hide column filtering" option is enabled. We are planning to disable it to allow users to apply col...
Hello,Looking to understand best practices for syncing Servicenow GRC table data(eg:Sn_audit_engagement) to an external SQL Server database for reporting.We're evaluating a few approaches - Table API with sync, JDBC Spoke and would love to hear what'...
How to configure a contributor in the GRC workspace @Servicenow
Hi Team,We are working on an RCSA Delta Report in Risk Workspace (Analytics Center), built on a custom Risk Assessment end-to-end view.Currently, the "Hide column filtering" option is enabled. We are planning to disable it to allow users to apply col...
Whenever I send a control attestation in ServiceNow to an attestation respondent, when they open the attestation, it does not have the Control that was attached to the attestation displayed in the Service Portal. When I check on my end for the respon...
Hello all, Is there any out of the box functionality available for delegation in IRM?For example, delegating Issues, Control Attestations, Risk Assessments etc. assigned to someone, to a delegate.Kindly let me know if there is any such feature.Also, ...
we have requirement to disable hyperlinks for the first field that is there in the related list in workspace view. Can someone guide me on this?I see there is checkbox which only works for list view not workspace view. Is there any way to achieve thi...
Hi everyone,I am aware that you can set periodic attestation of Controls using the "Attestation frequency" field on a Control. Whilst this gives complete control (excuse the pun) over how often a content owner has to attest for a given Control, it ki...
Hello Team,We are upgrading to Vendor Risk Management module to Third party risk management module and we have enabled smart assessment engine for TPRM.The issue is after creating internal assessment record, we can attach the questionaire template bu...
I am able to group issues and create a parent-child relationship in Classic Ui by selecting multiple issues and clicking on the group button in the list action header. I would like to achieve the same functionality in Compliance workspace.
