Hi all,
Referencing this video on Operational Resilience and Scenario Analysis, published on Oct 9, 2024. Video showed there is a Importance and Impact Tolerance score card in a Service. I am not able to replicate this in my PDI out-of-box (I am on Xanadu release). Anyone experienced the same issue?
If this feature is not out-of-box, where can we configure to turn this on?
Thank you!
Hi @bill34 ,
You might see something like below initially:
However to get the Importance and Impact Tolerance score card , you need to perform Assessments , refer t this doc:
If you want to know the Workflow behind : https://www.servicenow.com/docs/bundle/xanadu-governance-risk-compliance/page/product/grc-operationa...
Hi Sandeep,
I have obtained Importance and Impact Tolerance score and the record is at the Approved state; I also tested on different records, including OOB sample record. I also ran "GRC Profile Generation" just in case.
None of the above work. I revisited all records, for an unknown reason, only "HR management" is showing a score card. All steps performed were identical.
Does it have to with any "criteria" that I am not aware of?
Thank you
