Importing GRC Policy documentation into Policy Management
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05-02-2024 07:29 AM
Hi, our client wants to start leveraging ServiceNow's Policy Management functionality for authoring and hosting. They are currently using another tool and already have a large body of Policies, Standards, etc. that they would like to import into ServiceNow. Is there a recommended method/data structure for taking a large body of files, processing them to take down all of the text and formatting, and ultimately import that data into ServiceNo? The expectation would be that the ServiceNow policy record/'Policy text' field displays the content/formatting of the policy as it was in the source file.
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