we send out some assessment surveys to end users. when they respond, the responses are saved in metric response table. But i can see some records are updated by a user named 'guest'. What could be the reason. we do have a user named 'guest' in user t...
ServiceNow Automatic Email Reminder for Approvers on Policy Exception form of GRC module - 3 days past the request was raised- 7 days past the request was raised- 14 days past the request was raisedCould you please provide steps by step to setup thes...
I have created a declarative action assignment called "Edit" which should be able to add records to the table. It is working fine in ServiceNow backend but not in BCM workspace.Attached are the images to demonstrate, can someone help why I am unable ...
earlier it was updating the record when record got match with the entity and current RAM combination but now it is inserting it for the same file even though record matched with entity and Current RAM combination. No other script is written for th...
We have a requirement to migrate Advanced Risk Assessment from native UI to workspace UI. However we are not able to replicate it as we identified its a component named :"Advanced risk assessment 1" and we are not able to modify it.Kindly suggest wh...
Hi, We are trying to change the currency type from $ to Yen in workspaces. In classic there is an option to change but in workspace there is no option to change the currency type. Thanks,CD
Hello, I'm trying to set Inherent SLE values based on impact and using this table "sn_risk_criteria" I have updated it and the values are populating only on classic view not on the workspaces. Changes: changed currency type to "Yen" and values Any su...
Hello,We have a Vendor Risk Management (VRM) application running on ServiceNow. I added my UI screen to the vendor risk form, but this change also appears on the vendor screen. I did not make any changes to the vendor screen, and I am trying to under...
I have a requirement about Risk Assessment Methodology (RAM). When configuring Manual Factors for RAM, along with the valid choices for each Manual Factors, business wants one more choice "N/A - Exclude from risk calculation", which will exclude the ...
HelloI am trying out the Advanced Risk Assessment feature in IRM. I have configured Risk Assessment methodology, tied it to Appropriate Entity class, sey default methdology on the entity class to the methodology I created. But when I create a risk fo...
Requirement 1: Currently we have configuration to generate risk assessment via "Assess Criticality" or "Assess Risks" button on the processing activity record in privacy workspace. Can we have functionality to be implemented on the entity record in p...
Can anyone Help me Understad the what syntax is This Systax ofReference qualifier : javascript:'active=true^type='+sn_grc_reg_change.PP_RegChangeManagementHandler.IRMASSIGNMENTGROUPTYPEID;
We have an issue in just our test environment (dev and production are fine) with exporting responses from a third-party risk assessment. When the user clicks on the Export responses button, the error "XLSX is not defined" appears. Comparing the prope...
Hi all, Need to know if catalog item is included within IRM standard license or any similar functionality available with IRM Standard License? Also how many custom table we can create with IRM standard, Secops SIR pro and VR pro, license each? Thank ...