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‎08-09-2023 01:44 AM
Hi everybody
It's ma first question in the community.
I have a control objective that applies to 2 entity. It has an indicator template, manual, percentage.
When tasks are generated, 1 for each entity, i have 2 task but i don't see to which entity the task applies. I had to select the indicator for watching the entity. This increases the number of cliks, it is not convenient.
Any idea ?
Thanks for advance
Stéphane
Solved! Go to Solution.
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‎08-09-2023 11:26 PM
Hi @stephane guenin ,
Even faced the same as i was not comfortable with so many clicks and end of day i don't see my "Entity" as the indicator task level. So what i did was almost same what you tried already:
Option 1 (Native UI/Next Experience view):
1. Type sn_grc_indicator_task.LIST, this populates the whole indicator task list.
2. Filter with assigned to or anything as per your requirement.
3. In the list view itself , Personalize the view to add "indicator" column.
4. Open the Indicator, you can see the related "Entity" in the record.
Option 2 (Workspace View):
Either you can navigate from Indicator task or you can directly look for the indicator :
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‎08-09-2023 11:26 PM
Hi @stephane guenin ,
Even faced the same as i was not comfortable with so many clicks and end of day i don't see my "Entity" as the indicator task level. So what i did was almost same what you tried already:
Option 1 (Native UI/Next Experience view):
1. Type sn_grc_indicator_task.LIST, this populates the whole indicator task list.
2. Filter with assigned to or anything as per your requirement.
3. In the list view itself , Personalize the view to add "indicator" column.
4. Open the Indicator, you can see the related "Entity" in the record.
Option 2 (Workspace View):
Either you can navigate from Indicator task or you can directly look for the indicator :
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‎08-10-2023 08:45 PM
Hi @stephane guenin ,
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‎08-10-2023 11:29 PM
I agree with your post.
I use this practice, but it's not convenient. I would like an answer from Service NOW.