Hi, We are trying to import multilevel (Parent -child relationship) citations and control objective in serviceNow via UCF integration. However, its only importing Parents unique citations. Kindly provide your suggestion to achieve it.
Hi all, Referencing this video on Operational Resilience and Scenario Analysis, published on Oct 9, 2024. Video showed there is a Importance and Impact Tolerance score card in a Service. I am not able to replicate this in my PDI out-of-box (I am on X...
Hi Team,I am trying to install the GRC (IRM) plugin, but am not able to see the plugin in my personal dev instance. Instead only dependencies plugins are available.
When we are designing attestation forms we often have enough with the common fields available. However, sometimes we just want to display data with asking for any input. So for example if a user answers 'yes' to a question we then display a text that...
Hello Team, I was exploring about the Business Continuity Module and i would like to know if anyone has performed the integration with ServiceNow and Fusion Framework system. Thank you,
I was playing around Grouped Attestations especially since this allows Different Answers to be provided which enables to send a bunch of Controls in a Questionnaire format. It seems however that the grouping requires the same Attestation Types to be...
Hi All,Do we have Vendor management module in latest versions of ServiceNow?I have a scenario, where customer wants to implement Vendor Management to manage vendors and streamline the overall process using ServiceNow workflows.I see only Vendor Manag...
Recovery stage in event tasks of Activated plan is getting updated to empty when i am deleting recovery task in Master plan in business continuity management module . I want to know what enables this functionality of automatically update the recover...
Imagine a scenario where your organization tracks user endpoints—like ThinkPads—under a specific entity class and type. Each time a new endpoint is added, the system automatically creates both a Risk record and a corresponding Control. The usual work...
HelloAnyone knows which scheduler do it and what time exactly ? Daily is not much informational... And what is the outcome of this schedule? What will happened then? Score will be recalculated and updated?Not much info in the documentation for that.....
HiI have a request by the client.They need to create more than one campaign to scheduled assessment of risk.I saw that it is possible schedule assessment for more entities, but I don't find how/if it is possible to select only one risk to assess for ...
My requirement is I want to restrict the related lists of Control Test form so that if Assigned to of control test record is user from specific group and if logged in user is from different group, the related list records of that control test should ...
Hi Team,Is there any way we can hide the popup which is appearing after the submission of the assessment?I have attached the screenshot for the same.Thanks in advance.
Hi Experts, Where do we define which field to be referred as title of the policy exception in the header bar. As per below image, the red boxed value is deriving from a custom field added to policy exception. Customers think this is the title of th...
In the ServiceNow GRC module, when the design_effectiveness field of a Control Test is evaluated as "ineffective," the control status changes to "non_compliant," and an Issue is automatically created.When this automatically created Issue is marked as...
