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Installation of IRM Issue

richardkwes
Tera Contributor
 
2 REPLIES 2

glideFather
Tera Patron

Hi @richardkwes,

 

It looks like your question was posted without details, so it’s a bit difficult to help you.


Could you please share a bit of context, what exactly failed, which instance you are using (PDI or client), or some details about your issue?

 

That would really help us understand and support you better


✂-----Cutting-out-the---✦AI-noise✦---All-replies-written-and-vouched-for-by-GlideFather---

SohamTipnis
Mega Sage

Hi @richardkwes,

 

If you're talking about the IRM plugin, then the below image plugin is the one for the IRM and its features.

You can install this or simply update it if you have it already. Let me know if this works.

 

Screenshot 2026-03-16 160612.png

 

If you find my answer useful, please mark it as Helpful and Correct. ‌‌‌‌‌‌‌😊


Regards,
Soham Tipnis
ServiceNow Developer ||  Technical Consultant
LinkedIn: www.linkedin.com/in/sohamtipnis10