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Installation of IRM Issue

richardkwes
Tera Contributor

‎03-10-2026 09:25 PM

 
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2 REPLIES 2

GlideFather
Tera Patron

‎03-11-2026 10:03 AM

Hi @richardkwes,

 

It looks like your question was posted without details, so it’s a bit difficult to help you.


Could you please share a bit of context, what exactly failed, which instance you are using (PDI or client), or some details about your issue?

 

That would really help us understand and support you better

_____
Answers generated by GlideFather. Check for accuracy.

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SohamTipnis
Mega Sage

‎03-16-2026 03:40 AM

Hi @richardkwes,

 

If you're talking about the IRM plugin, then the below image plugin is the one for the IRM and its features.

You can install this or simply update it if you have it already. Let me know if this works.

 

Screenshot 2026-03-16 160612.png

 

If you find my answer useful, please mark it as Helpful and Correct. ‌‌‌‌‌‌‌😊


Regards,
Soham Tipnis
ServiceNow Developer ||  Technical Consultant
LinkedIn: www.linkedin.com/in/sohamtipnis10

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